Most are available in both cover weight (cardstock weight) and text weight as well as matching envelopes.Weve done our best to provide photos and detailed information about these wonderful papers but unfortunately you wont be able to appreciate their magnificence until you see and feel the actual sheets and experience their luxurious finishes. Make the selection process easier by purchasing Chip Charts featuring more than 130 of our paper samples. Or let us mail you six Free Paper Chips!A Word About Colour - Every attempt has been made to accurately represent the colours of the specialty papers sold at Paper Garden. Keep in mind each monitor will display colour images differently based on a variety of factors. Use this free offer to find the perfect colours for your creation.Paper Garden Folder & Chip Charts - Provides more than 130 paper samples presented in 1' squares as well as basis weight information, paper properties and related data. Awaken your senses with this diverse array of colour and texture!more...See more text
I placed an order for two different sized envelopes on April 2nd. It mentioned that the processing time was 7 business days. I did not hear anything from the company after 10 business days. I emailed them and called them with no answer.
I emailed the company and PayPal to refund my order, as I had not heard anything from the company.
Within six hours, the company refunded/canceled my order.
Not impressed. This company needs to reevaluate their customer service.
Awful so far. Crossing my fingers somebody will get back to me as I ordered $160 worth of envelopes 11 days ago and haven't heard a peep (guaranteed to be mailed out within 7 days or you will hear.) They don't answer phone or email. Terrible.
HORRENDOUSE!!! do not place an order with the company... they do not carry stock. We paid for 2 day rush order, they have a small disclaimer on your confirmation email, after payment was made, that it will take them 7 days to process the order... that is the time it takes them to ship it in and only then they ship to you... beware!
Wow. Such a disappointment. I found lovely cardstock, which they said was in stock. Great! Then, it's not in stock and has to come from Toronto. Then, 25 days from order, they still can't ship yet....I cancelled my order. I don't think they were being honest with me from the beginning.
We're very sorry to have disappointed you. We had major issues with our supplier and regret the impact this had.
The customer was provided a full refund and we shipped her order for free as an apology.
By
JVentrella
August 25, 2015
Do not order from...
Do not order from this company. If you have the same experience as I did you will be sadly disappointed.
